Contact Information
No phone number provided.
https://www.customercontactweekdigital.com/events-customercontactweekasia
No e-mail provided
From
July 16th, 2024
To
July 19th, 2024
Customer Contact Week (CCW) Asia 2024
Event Information
Customer Contact Week (CCW) Asia is the region's leading customer service event, designed to bring together customer service and operations professionals to revolutionise customer contact through intelligent technology, workforce transformation and customer insights. Taking place in June at 10 Bayfront Avenue in Singapore, this event is the perfect opportunity to explore the customer service marketplace and discover the latest tools and touch-points available.
The customer service industry is constantly changing, with new technologies such as ChatGPT, a generative AI, revolutionising the digital world. At CCW Asia, attendees will be able to explore how businesses can leverage these disruptive technologies to transform customer operations, as well as how to review existing workforce and processes to ensure maximum value is generated.
The event will also focus on how to achieve productivity, efficiency and reduce cost of operations by connecting systems, processes and service agents. Attendees will be able to learn how to optimise the entire customer service ecosystem to achieve faster service request resolution and service level excellence, as well as how to adopt AI, automation, and leverage customer insights.
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Organizer(s)
IQPC Asia
Available Booths
Location
1 Farrer Park Station Rd, Singapore 217562, Singapore, Singapore, Singapore
Don’t forget to Book your Hotel’s Rooms:
Floor Plan(s)
Supporting documents (if any)
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