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Innovate UtilityCX 2025
Event Information
The CS Week Conference48 is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. This event is the perfect opportunity for utility professionals to explore the CX Puzzle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, and Strategies & Analytics.
The event will be held at 1201 Houston Street, Fort Worth, TX 76102, Fort Worth TX, United States and will feature General Sessions, Workshops, Exhibit Hall, Attendee Orientation, Innovation Alley, Thursday Night Special Event, Women in Utilities and more!
CS Week Conference48 is the ideal platform for utility professionals to gain new knowledge, network with peers, and discover innovative solutions. Attendees will benefit from the comprehensive program and the valuable connections they will make.
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Organizer(s)
Innovate UtilityCX
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Location
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United States, United States
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Supporting documents (if any)
Other editions
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CS Week Conference49 2025
CS Week Conference49 is the premier annual educational and customer service conference for electric, gas and water/wastewater utility professionals across North America and around the world. This year's event is set to provide an unparalleled learning experience, with a comprehensive program o...
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