How and why should I claim my space?
To claim your space, you must clic on the button “Yes and I would like to…”. This will allow you to customize and manage your online space for the event in question.
How can I create my space if I can't find my event in your database?
If you can't find your event in our database, you can create a new event by clicking on the "Create an event" option in your account. You will then need to fill in the necessary information about the event, such as the date, location, and contact details.
How do I create a new event, an event edition, and change their status (publish, etc.)?
To create a new event or event edition, you must log in to your account and click on the "Create an event" or "Create an edition" option. You can then enter the details of the event and change the status (publish, etc.) using the options available in the event management interface.
How do I invite collaborators to join my space?
To invite collaborators to join your space, you must log in to your account and access the "Collaborators" section of your space. You can then enter your collaborators' contact information and send them an invitation to log in to your space.
How does the reservation tracking workflow for a stand work?
The reservation tracking workflow for a stand goes through several stages, such as creating a reservation request, approving or rejecting the request by the organizer, confirming the reservation, and tracking invoicing and payments.
How can I quickly communicate with a prospect/client?
To quickly communicate with a prospect/client, you can use the built-in messaging feature of BoothSquare or use the contact information provided in their profile to contact them by phone or email.
How can I leave notes specific to a reservation request?
To leave notes specific to a reservation request, you can use the built-in note feature in the reservation management interface.
How can I easily find the documents and invoices related to a transaction?
To easily find the documents and invoices related to a transaction, you can use the built-in search options in the invoice and document management interface.
How do I send a payment request?
To send a payment request, you must log in to your account and access the "Invoices" section of your space. You can then select the relevant invoice and use the "Send Payment Request" option to send a payment reminder to your client.
How and why should I reject a request?
To reject a request, you must log in to your account and access the "Requests" section of your space. You can then select the relevant request and use the "Reject" option to mark it as rejected. It is important to note that reasons for rejection should be justified to avoid misunderstandings.
How do I cancel a request?
To cancel a request, you must log in to your account and access the "Requests" section of your space. You can then select the relevant request and use the "Cancel" option to mark it as canceled. It is important to note that reasons for cancellation should be justified to avoid misunderstandings.
How is the management of documents and images organized?
The management of documents and images can be organized in various ways depending on the user's needs. There are options to organize files by type, by event or by client, and to add tags to facilitate searching.
How is invoicing and payments management handled?
Invoicing and payments management can be handled using the built-in options in the invoice management interface. It is possible to generate invoices, track payments and generate payment reminders.
What is the commission amount for BoothSquare?
The commission amount for BoothSquare is about 7,5%. It is important to consult the terms of sale to know the applied rates.
How can I share an error, information or remark on an event page?
To share an error, information or remark on an event page, you can use the built-in comment feature in the event management interface.
Can I also become an exhibitor?
Yes, you can become an exhibitor by creating a space for your business or by reserving a stand for an event.
Why use BoothSquare is a guarantee of security and efficiency? BoothSquare is an online event management tool that allows for efficient and secure management of reservations, invoicing and payments. It also offers communication and collaboration features to facilitate coordination between organizers, exhibitors, and visitors.